We offer free next working day delivery to UK mainland addresses on in-stock items ordered before 2:30pm.
Orders placed after 2:30pm will usually be dispatched on the next working day.
Timed delivery services are also available at checkout where applicable.
We deliver worldwide.
For destinations outside UK mainland, shipping costs are calculated at checkout using our DHL and FedEx shipping integrations. Available delivery services and delivery times will vary depending on the destination and service selected.
This includes addresses where surcharges may apply, such as Highlands, Islands, Northern Ireland and international destinations. Any applicable charges will be shown during checkout.
Heavy motors and pallet deliveries are also supplied free to UK mainland.
Timed services may also be available for these deliveries where offered at checkout.
For overseas deliveries involving larger or heavier items, shipping will either be quoted during checkout or customers may be asked to contact the sales team for a personalised quotation.
For assistance, please email sales@mmengservices.co.uk.
If an item is not in stock or is a special-order product, delivery times will be confirmed as part of the quotation or order process.
These items are supplied in line with the lead time provided in the quotation.
Parcel couriers and pallet networks are used depending on the size, weight and destination of the order.
Once goods have left the warehouse, tracking details are supplied by email where available.
Pallet deliveries are kerbside only.
A forklift or unloading facility is not required, but someone must be available on site to receive and sign for the delivery.
Please inspect your order as soon as it arrives.
Any damage, shortages or incorrect goods must be reported within 3 working days of delivery.
If goods arrive damaged, please either reject the delivery or sign for it as "damaged", then contact us immediately with clear photographs of the packaging and the motor.
Please email sales@mmengservices.co.uk so the issue can be investigated and resolved as quickly as possible.
Orders cannot be shipped to countries subject to UK Government embargoes or trade restrictions.
If an order is placed for a restricted destination, it may be unable to be processed.
If you need to discuss a return, please refer to the Returns page or contact sales@mmengservices.co.uk.
Last updated: June 2026
